I help organizations and teams achieve the incredible through human-centered design.

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About Me

I am a digital transformation leader who thrives in the face of complexity and uncertainty.  Guided by curiosity and a passion for learning,  I help businesses define their most complex and disruptive challenges.  By fostering a culture of learning, I bring together and inspire high-performance teams to discover uncommon solutions and opportunities that transcend boundaries.  These are challenges that seek to transform systems and behaviors, impact society and build the incredible.

I do this by taking a strict human-focused and vision-driven approach to hiring unusually talented people and creating strategies, frameworks and roadmaps for transformation and innovation.

My Capabilities

I partner with people and organizaitons for 3 primary reasons:

1. To cultivate and establish a Culture of Innovation and Learning

I work with businesses to cultivate a people-focused environment that drives innovation as an outcome of highly collaborative and skilled teams.  This begins with finding and keeping unusually talented people, encouraging diversity of projects to fuel cross-pollination, and establishing a strict human-focused and vision-driven approach to guide problem solving.

2. To drive Business and Digital Transformations

I lead organizaitons through business, cultural and digital transformations that will cultivate new approaches for creative problem solving, and infuse modern practices into all facets of their organziaitons, products, or services.  These are the fundamental process, cultural and technical foundations that need to be defined and in place to inspire the discovery of new alternatives for business and society as a whole and that powers innovation.

3. To build the Incredible!

I take an enthusiastic and hands-on approach as part of a team to apply my own skills in UX/UI design, User Research and Product Management to deliver high-quality experiences and outcomes!


Sample Clients:

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Fitbit_Cover
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My Difference

Leveraging my background in user experience and service design thinking, I bring a fresh perspective to digital product and strategy consulting that begins and ends with people. 

I am: 

  • Human-focused vs Business-focused
  • Strategy & Design driven vs Engineering driven
  • Vision driven vs Operations focused
  • Customer-focused vs Financially-focused
  • Fact informed vs Fact-based
  • Narrative Oriented vs Functional oriented

My Approach

Creating the incredible requires discipline.  I follow a disciplined, human-centered design thinking approach to problem solving that balances divergent and convergent thinking to ensure a thorough understanding of the problem space and creativity in defining the solution. Ideas and concepts are explored and communicated through narratives, ensuring that the experience and ideas are understood both contextually and holistically. This creates alignment around not just the “best” solution, but the right solution - prioritizing human needs over technical desires.

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